Terms of service

Terms of Service

This website is operated by Veld Skin. Throughout the site, the terms “we”, “us” and “our” refer to Veld Skin.

Veld Skin offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree to all the terms, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Online Store Terms

By using this site, you confirm that:

  • you are at least the age of majority in your country, or have given consent for a minor to use this site
  • you will not use our products for any unlawful or unauthorised purpose
  • you will not violate any applicable laws in your use of the service

Any breach of these terms may result in termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, copy or exploit any part of the service without written permission from us.

Your content (excluding payment information) may be transferred across networks as required to deliver the service. Payment information is always encrypted.

3. Accuracy of Information

We aim to keep all information on this site accurate and up to date. However, we do not guarantee that all information is complete, current or free from errors.

Any reliance on information provided on this site is at your own risk.

4. Products and Availability

Our products are made in small batches and may have limited availability.

We reserve the right to:

  • limit quantities
  • discontinue products
  • change product descriptions or pricing at any time

We make every effort to display products accurately, but colours and textures may vary slightly due to natural ingredients and screen differences.

5. Pricing and Modifications

Prices are listed in South African Rand (ZAR) and may change without notice.

We reserve the right to modify or discontinue any product or service at any time.

6. Orders and Billing Information

We reserve the right to refuse or cancel any order, including where:

  • incorrect pricing or information is displayed
  • we suspect fraudulent or unauthorised activity

You agree to provide accurate and complete purchase and account information.

7. Third-Party Tools and Links

We may provide access to third-party tools or links. These are provided “as is” without warranties.

We are not responsible for the content, accuracy or practices of third-party websites.

8. User Feedback and Submissions

If you send us feedback, suggestions, or other materials, you agree that we may use them without restriction.

You agree not to submit content that is unlawful, offensive, or infringes on the rights of others.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Errors and Omissions

Occasionally, there may be errors relating to product descriptions, pricing, or availability.

We reserve the right to correct any errors and to cancel orders if necessary.

11. Prohibited Uses

You may not use this site:

  • for unlawful purposes
  • to violate any laws or regulations
  • to infringe on intellectual property rights
  • to transmit harmful code or disrupt the service

We reserve the right to terminate access for any prohibited use.

12. Disclaimer of Warranties

Our service and products are provided “as is” and “as available”.

We do not guarantee that:

  • the service will be uninterrupted or error-free
  • the results of using our products will meet your expectations

Use of our products is at your own discretion.

13. Limitation of Liability

To the fullest extent permitted by law, Veld Skin shall not be liable for any direct, indirect, or consequential damages arising from the use of our products or website.

14. Indemnification

You agree to indemnify and hold Veld Skin harmless from any claims arising from your breach of these Terms or violation of any law.

15. Governing Law

These Terms of Service are governed by the laws of South Africa.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of any changes.

17. Contact Information

For any questions regarding these Terms, please contact:

hello@veldskin.co.za